{"id":13,"date":"2026-05-05T20:22:14","date_gmt":"2026-05-05T20:22:14","guid":{"rendered":"https:\/\/eclatperfumes.com\/?page_id=13"},"modified":"2026-05-05T21:16:27","modified_gmt":"2026-05-05T21:16:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/eclatperfumes.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n

At \u00c8clat Perfumes<\/strong>, we strive for perfection in every bottle. If you are not entirely satisfied with your purchase, we are here to help.<\/p>\n\n\n\n

1. Return Conditions<\/strong><\/h3>\n\n\n\n

To be eligible for a return, please ensure that:<\/p>\n\n\n\n

    \n
  • The item is returned within 7 days<\/strong> of receipt.<\/li>\n\n\n\n
  • The perfume is unopened, unused<\/strong>, and in its original cellophane packaging.<\/li>\n\n\n\n
  • The product is in the same condition that you received it.<\/li>\n<\/ul>\n\n\n\n

    2. Non-Returnable Items<\/strong><\/h3>\n\n\n\n

    For hygiene and safety reasons, we cannot accept returns for:<\/p>\n\n\n\n

      \n
    • Items that have been opened or the security seal has been broken.<\/li>\n\n\n\n
    • Products purchased during a clearance or “Final Sale.”<\/li>\n<\/ul>\n\n\n\n

      3. Damages and Issues<\/strong><\/h3>\n\n\n\n

      Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.<\/p>\n\n\n\n

      4. Refunds<\/strong><\/h3>\n\n\n\n

      Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.<\/p>\n\n\n\n

      5. Shipping Costs<\/strong><\/h3>\n\n\n\n

      Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.<\/p>\n\n\n\n

      Contact Us<\/strong><\/h3>\n\n\n\n

      For any questions regarding your return, please reach out to our team:<\/p>\n\n\n\n

        \n
      • Email:<\/strong> eclat.aep@gmail.com<\/li>\n\n\n\n
      • Phone:<\/strong> 0543838966<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":3,"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1303,"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/1303"}],"wp:attachment":[{"href":"https:\/\/eclatperfumes.com\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}